Philips Ingenia, Achieva and Intera MR Systems
OFFICIAL-SOURCE RECALL · CANADA
Philips Ingenia, Achieva and Intera MR Systems Recall: Philips has become aware of a software issue
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CountryCanadaPublishedSeptember 9, 2026Last updatedSeptember 9, 2026Official source last checkedSeptember 9, 2026 at 2:26 PM UTC
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- Philips Ingenia, Achieva and Intera MR Systems
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The barcode may identify the product type, while the recall may apply only to certain lots, dates or variants. Check all identifiers listed in the official recall.
Why this product was recalled
Philips has become aware of a software issue affecting Philips Magnetic Resonance (MR) imaging systems operating with software versions R5 & R11, which may terminate an examination during the image reconstruction process. If the scan parameters are manually adjusted such that reconstruction requirements exceed the available system memory, the system will freeze, preventing image generation and requiring a system re-start.
Hazard
Philips has become aware of a software issue affecting Philips Magnetic Resonance (MR) imaging systems operating with software versions R5 & R11, which may terminate an examination during the image reconstruction process. If the scan parameters are manually adjusted such that reconstruction requirements exceed the available system memory, the system will freeze, preventing image generation and requiring a system re-start.
Official recall notice
Philips Ingenia, Achieva and Intera MR Systems
Agency: Health Canada
Official publication date: September 9, 2026
Read the official CANADA_MEDICAL_DEVICES recall notice →SCAN ONCE. KEEP WATCHING.
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