OFFICIAL-SOURCE RECALL · NEW ZEALAND
8 September 2026 Hot Water Bottle - Ellie the Eel by Moana Rd sold Recall: Moana Road is recalling the Ellie
Use the identifiers printed on your item to determine whether this recall may affect the product you own.
CHECK THE ITEM YOU OWN
Is your product affected?
- Brand
- See official notice
- Product
- 8 September 2026 Hot Water Bottle - Ellie the Eel by Moana Rd sold at various retailers
- Manufacturer
- See official notice
The barcode may identify the product type, while the recall may apply only to certain lots, dates or variants. Check all identifiers listed in the official recall.
Why this product was recalled
Moana Road is recalling the Ellie the Eel Hot Water Bottle because it does not comply with the mandatory safety standard BS 1970:2012. It is missing required safety markings. Stop using the hot water bottle and destroy it by cutting it and take a photo for the refund process before disposing of it safely. If you purchased the Hot Water Bottle online from Moana Road, you will have received an email from them asking you to respond with evidence of disposal (picture of the Hot Water Bottle with a cut/slit of the rubber bottle). If you purchased the product from a store or from another retailer: please either contact the store or visit the store, where purchased, with a picture of the Hot Water Bottle showing evidence of disposal such as a cut/slit in it to obtain a refund.
Hazard
Moana Road is recalling the Ellie the Eel Hot Water Bottle because it does not comply with the mandatory safety standard BS 1970:2012. It is missing required safety markings. Stop using the hot water bottle and destroy it by cutting it and take a photo for the refund process before disposing of it safely. If you purchased the Hot Water Bottle online from Moana Road, you will have received an email from them asking you to respond with evidence of disposal (picture of the Hot Water Bottle with a cut/slit of the rubber bottle). If you purchased the product from a store or from another retailer: please either contact the store or visit the store, where purchased, with a picture of the Hot Water Bottle showing evidence of disposal such as a cut/slit in it to obtain a refund.
Official recall notice
8 September 2026 Hot Water Bottle - Ellie the Eel by Moana Rd sold at various retailers
Agency: Product Safety New Zealand
Official publication date: September 8, 2026
Read the official NZ_PRODUCT_SAFETY recall notice →SCAN ONCE. KEEP WATCHING.
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