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OFFICIAL-SOURCE RECALL · CANADA

VOLVO TRUCKS issued a on the 9700 model Recall: Unclear emergency exit instructions could cause

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CountryCanadaPublishedSeptember 18, 2026Last updatedSeptember 18, 2026Official source last checkedSeptember 29, 2026 at 6:06 PM UTC

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Brand
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Product
VOLVO TRUCKS issued a recall on the 9700 model
Manufacturer
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Why this product was recalled

Unclear emergency exit instructions could cause confusion and delay occupants from exiting the bus during an emergency, increasing the risk of injury. Corrective Actions: Prevost will notify owners by mail and provide you with a new emergency exit label and instructions for where to install it. Alternatively, you may schedule an appointment to have the label installed at an authorized Prevost service center. Make Model Model Year(s) Affected VOLVO 9700 2014 2016 2018 2019 2023 2025 Canada Motor Vehicle Safety Standards ( CMVSS ) Number Description 217 Bus Window Retention, Release and Emergency Exits "Page details" Date modified: 2019-03-01

Hazard

Unclear emergency exit instructions could cause confusion and delay occupants from exiting the bus during an emergency, increasing the risk of injury. Corrective Actions: Prevost will notify owners by mail and provide you with a new emergency exit label and instructions for where to install it. Alternatively, you may schedule an appointment to have the label installed at an authorized Prevost service center. Make Model Model Year(s) Affected VOLVO 9700 2014 2016 2018 2019 2023 2025 Canada Motor Vehicle Safety Standards ( CMVSS ) Number Description 217 Bus Window Retention, Release and Emergency Exits "Page details" Date modified: 2019-03-01

Official recall notice

VOLVO TRUCKS issued a recall on the 9700 model

Agency: Transport Canada

Official publication date: September 18, 2026

Read the official TRANSPORT_CANADA recall notice →

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