OFFICIAL-SOURCE RECALL · AUSTRALIA
CombiDiagnost R90, DigitalDiagnost 4, DigitalDiagnost C90, and Recall: Classification Class II Reason for
Use the identifiers printed on your item to determine whether this recall may affect the product you own.
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Is your product affected?
- Brand
- See official notice
- Product
- CombiDiagnost R90, DigitalDiagnost 4, DigitalDiagnost C90, and ProxiDiagnost N90
- Manufacturer
- See official notice
- Lot number
- numbers
- Batch number
- numbers
- Model number
- 709031, 712028, 712031, 712034
- Date code
- dates
- Expiration date
- dates
The barcode may identify the product type, while the recall may apply only to certain lots, dates or variants. Check all identifiers listed in the official recall.
Why this product was recalled
Classification Class II Reason for the Action Following implementation of PSC 10.1, Philips identified several problems affecting DigitalDiagnost and ProxiDiagnost/ CombiDiagnost systems: 1. The system may not enter a ready state for wall stand exposures when the Ceiling Suspension Motorised (CSM) Arm Swing is not in the locked position, preventing certain examinations from being performed as intended. 2. The Tube Control Handle (TCH) may intermittently restart multiple times during start-up, resulting in delays before the system is available for clinical use. 3. Systems without a valid 2D camera licence may display the live camera image on the Acquired Work Station (AWS). 4. Following a language change, the TCH display may not immediately synchronise with the selected system language after restart. 5. The CSHeightOffset calculation used by the Smart Collimation Thorax (SCT) feature may be less accurate for source-to-image distances greater than 150 cm. These problems may result in temporary delays, limited functionality, or display inconsistencies; however, clinical examinations can continue using alternative workflows where applicable. Philips will provide a software update to ad
Hazard
Classification Class II Reason for the Action Following implementation of PSC 10.1, Philips identified several problems affecting DigitalDiagnost and ProxiDiagnost/ CombiDiagnost systems: 1. The system may not enter a ready state for wall stand exposures when the Ceiling Suspension Motorised (CSM) Arm Swing is not in the locked position, preventing certain examinations from being performed as intended. 2. The Tube Control Handle (TCH) may intermittently restart multiple times during start-up, resulting in delays before the system is available for clinical use. 3. Systems without a valid 2D camera licence may display the live camera image on the Acquired Work Station (AWS). 4. Following a language change, the TCH display may not immediately synchronise with the selected system language after restart. 5. The CSHeightOffset calculation used by the Smart Collimation Thorax (SCT) feature may be less accurate for source-to-image distances greater than 150 cm. These problems may result in temporary delays, limited functionality, or display inconsistencies; however, clinical examinations can continue using alternative workflows where applicable. Philips will provide a software update to ad
Official recall notice
CombiDiagnost R90, DigitalDiagnost 4, DigitalDiagnost C90, and ProxiDiagnost N90
Agency: Therapeutic Goods Administration
Official publication date: August 31, 2026
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